Privacy & Cookies

This privacy policy sets out how CR Design uses and protects any information that you give CR Design when you use this website.

CR Design is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

CR Design may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What We Collect

We may collect the following information:

• Name and job title
• Contact information including email address
• Demographic information such as postcode, preferences and interests
• Other information relevant to customer purchases, qualifications and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping
• Certification purposes
• We may use the information to improve our products and services
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
• From time to time, we may also use your information to contact you to notify you of new courses, or to alert you when your training is due for renewal

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• We act as a controller and are responsible for the personal information we process.
• If you have agreed to us using your personal information for direct marketing purposes at any time, you may change your mind by writing to or emailing us at colin@rainsforth.co.uk
• We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting.
• Your personal information will be held indefinitely or until you ask us to delete it.
• You may request details of personal information which we hold about you under the Data Protection Act 1998 and EU General Data Protection Regulation 2018. A small fee may be payable. If you would like a copy of the information held on you please email us at colin@rainsforth.co.uk
• This website is not intended for children and we do not knowingly collect data relating to children.
• If you believe that any information we are holding about you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

Feedback and complaints

You have the right to make a complaint at any time to the UK supervisory authority for data protection issues, the Information Commissioner’s Office (ICO), http://www.ico.org.uk.

This policy is effective from 1st May 2018.